We keep things simple so you can shop with confidence, and if plans change, we are here to help.
| At a glance | |
|---|---|
| Cancellation window | Within 2 hours of placing your order |
| After processing begins | Cancellation is not guaranteed; we will try to help |
| Refund timing | Processed in 5-7 business days; appears in 5-10 business days |
| Within 2 hours | After processing has started |
|---|---|
| Most orders can be canceled if requested within 2 hours of purchase. We will confirm by email once canceled. | Orders move to processing quickly. Once processing has started, we cannot promise a cancellation. If the order ships, it cannot be canceled; you may still request a return within the standard return window after delivery. |
You may request to cancel your order within 2 hours of placing it. This short window helps us keep fulfillment smooth and delivery times reliable for everyone.
After your order enters processing, we will do our best to intercept it, but a successful cancellation is not guaranteed. If the package has already shipped, it is no longer eligible for cancellation. You can still submit a return request after delivery according to our standard return window.
Please review your shipping address carefully before payment. Customers are responsible for entering an accurate and complete address. If you spot a mistake, contact us immediately—within the 2-hour window—for the best chance to correct it before processing begins.
We are here to help with any questions about canceling an order.
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