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Shipping Policy

At a glance
Handling time 1-1 business days
Transit time 2-5 business days
Standard shipping fee $6.99 per order

We keep delivery simple and reliable so your new favorites arrive without fuss—we are here to help at every step.

Shipping method Handling Transit Fee
Standard 1-1 business days 2-5 business days $6.99 per order

Order processing

Orders begin processing after payment authorization. Processing occurs on business days only. You will receive a confirmation email once your order is placed and another when it ships.

Standard handling time

Our standard handling time is 1-1 business days.

Standard transit time

Estimated carrier transit time is 2-5 business days. Delivery dates are estimates and are not guaranteed.

Standard shipping fee

The standard shipping fee is $6.99 per order.

Destination availability

We ship to most addresses within our supported service areas. If an address cannot be serviced, we will notify you promptly to request an alternate address or cancel the shipment and issue a refund for the undeliverable portion.

Split shipments

To get items to you sooner, your order may ship in multiple packages. If this happens, items may arrive on different days and separate tracking numbers will be provided for each shipment.

Tracking and updates

Tracking information is emailed after dispatch. Please allow 24–48 hours for the carrier to register the first scan; during this window, tracking may show limited movement.

Possible delays

Delays caused by factors outside our control—such as severe weather, carrier disruptions, or customs processing—may extend delivery times. We will monitor your shipment and support you throughout.

Accurate shipping address

Please review your shipping address carefully at checkout. Customers are responsible for providing a complete and accurate address. Address corrections after dispatch may not be possible and could result in additional costs or delivery issues.

Lost or damaged packages

If your package arrives damaged or appears lost, contact us within 7 days of the marked delivery date or expected delivery window. Please include your order number and clear photos of the packaging and item (if applicable). We are here to help and will work with the carrier to find the best solution.

Contact us

Email: [email protected]

Business address: Bản Ná Phái 1, Huy Bắc, Phù Yên, Sơn La

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