Returns Policy

We keep returns simple so you can shop with a light heart—if something isn’t quite right, we are here to help.

At a glance	Summary
Return window	30 days from the delivery date
Item condition	Unused, unwashed, original condition with tags attached and original packaging where possible
Return shipping	Littlebabystuff pays if the issue is our error; customer pays for change-of-mind returns

What qualifies for a return

We gladly review return requests for the following reasons:

• Defective or damaged on arrival
• Wrong item sent
• Wrong size shipped
• Significantly different from the product description or photos

Item condition requirements

To keep things fair and consistent, items must be:

• Unused and unwashed
• In original condition, with all original tags attached
• In original packaging where possible

Please try items on gently and avoid transfer of makeup, deodorant, or fragrance.

Photo and proof we’ll ask for

Clear, well-lit photos help us resolve your request quickly. Please include:

• A close-up of the issue (defect, damage, or mismatch)
• A photo of the size tag/label
• Full front and back photos of the item
• The shipping box or polybag if damaged in transit (if applicable)

How to start a return

1. Email [email protected] within 30 days from delivery.
2. Include your order number, reason for return, requested resolution (refund or exchange), and the photos listed above.
3. We will reply with approval and step-by-step instructions. Please wait for this email before shipping your item back.
4. Use a trackable service and keep your receipt. We’ll provide the correct return address in the approval email.

Support response time: we aim to respond within 1–2 business days.

Who pays return shipping and what gets refunded

Scenario	Return shipping cost	Original shipping fee	Refund on item price	Exchange option
Our error (defective, damaged, wrong item/size, or significantly different)	Paid by Littlebabystuff	Refunded	Full refund of item price (no restocking fee)	Yes, if in stock. Reship covered by Littlebabystuff.
Change of mind (fit preference, style, color, or ordered the wrong size)	Paid by customer	Not refunded	Full refund of item price after inspection (no restocking fee)	Yes, if in stock. Standard shipping fee of $6.99 per order applies to reshipments.

Items we cannot accept

• Items that are used, worn, washed, or altered
• Items missing original tags
• Items returned with stains, odors, or damage caused after delivery
• Minor cosmetic variations in color or texture due to lighting or screen settings (not considered defects)

Exchanges

If you’d like a different size or color, let us know in your email. We’ll confirm availability after we receive and inspect your original item. For approved exchanges caused by our error, we cover the reship. For change-of-mind exchanges, the standard shipping fee of $6.99 per order applies.

Approval and updates

Once your request is approved, we’ll send a return authorization and instructions by email. After your package arrives and passes inspection, refunds are typically processed within 5–7 business days. It may take an additional 5–10 business days for your bank or card issuer to post the credit to your statement.

Return window: You have 30 days from the delivery date to request a return. We are here to help if you need more guidance—just reach out.

Need a hand?

Email: [email protected]

Mailing address: Bản Ná Phái 1, Huy Bắc, Phù Yên, Sơn La